Careers

The Account Manager supports an assigned customer base focusing on driving the development of the sales territory. Day-to-day activities include managing existing, as well as potential accounts from the initial contact through the final sale of Mobile Mark’s line of antenna products. Activities also include order processing and customer service and management through the company CRM.

Specific responsibilities of the position include, but are not limited to:
• Create, build, motivate and manage successful client relationships.
• Demonstrate and articulate both the business value and technical benefits of our company solutions to clients.
• Work on key account, group of accounts, or specific geographic area.
• Conduct follow-up and cold calls to existing and potential customers.
• Develop business telephone, e-mail or face-to-face meetings.
• Demonstrate basic knowledge of the organization’s entire antenna product line and accessories.
• Qualify, engage potential customers, build solution, propose and close opportunities.
• Sell in accordance with company policy, procedures and culture.
• Implement plans and actions and contributes to the strategic plan.
• Ability to attend and work trade shows, including overnight travel for customer visits; typically one to two weeks per quarter.
• Ensures that client issues are dealt with in an efficient manner, informing the V.P. of Sales of any problems that may arise.
• Process orders including change orders and is responsible for appropriate follow-up.
• Communicates the client’s goals and represent the client’s interests to the team.
• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
• Feeling comfortable creating and doing presentations in small & large groups.
• Aware and in pursuit of opportunities for account growth and new business.
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
• Reports to Regional Account Management or V.P. of Sales, providing regular input on all account activity, including status and updates on a weekly basis.
• Understanding of company capabilities and service, and effectively communicates all offerings to the client.
• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.

Personal Requirements
• Have good communication skills and be a personable people person.
• Ability to multi-task under somewhat stressful situations.
• Working computer knowledge, as well as PC software.
• Working knowledge of a CRM and MS Office products.
• Ability to tabulate data and enter it into Sage or spreadsheets as directed.
• Ability to communicate effectively in written and verbal forms.

Education and Experience:

Completion of a Bachelors degree at an accredited college or university preferred
Three years experience in a Sales environment, working with customers and familiar with order entry and customer service.

The Sales Support Specialist will assist the Sales staff with growth and organization of the sales department. The individual must be organized and be a proficient progressive thinker with a positive attitude that wants to learn and grow professionally. Must have superb problem-solving abilities, sense of urgency, as well as think creatively and strategically. This person must have effective time management, business knowledge, and the ability to multitask and think independently. This position reports directly to the VP of Sales.

Specific responsibilities of the position include, but are not limited to:

• Order processing; including writing up orders, confirming models, looking up and confirming pricing
• Assist Sales Department on customer requests and tasks; including order status, changes and expediting
• Work with Business Development Manager regarding Distributor Portals & Channel Partners regarding order processing and order/portal confirmations
• Track and monitor orders for late status / trouble items; including the review of reports and updating the appropriate sales person
• Attend Operations/Production meetings to relay order related issues to the Sales department
• Trade Show Follow up; including follow-up calls to contacts at the instruction of the sales person
• Cold calling; reaching out to prior and new leads via phone, as well as web searches for contact information
• CRM updating – Update missing fields/clean up database; solicit Account Manager’s feedback
• eStore lead management/order processing and communicating with the appropriate sales person
• Mail Chimp / database follow-ups – Phone or email – Clean up rejected emails
• Competitor Research; including web research for products and financial information
• Check stock on products…or provide lead times for projects by interfacing with Operations
• Special projects and other assigned tasks

Specific Job Requirements

• High School Diploma or equivalency
• 2+ years of customer service or sales support experience
• Excellent written and verbal communications skills
• Good organizational skills & follow through; Self-starter
• Basic administrative skills
• Knowledge of Excel/Word/Outlook/PowerPoint/CRM/PC Systems

The Electro-Mechanical Assembler works as a member of an Antenna production team in a variety of situations using varied processes and materials to produce a wide range of Antenna related products.

Duties may include:

• Solder and assemble hardware including antennas and RF circuits.
• Test the performance of antennas and wireless communication products using electronic test equipment.
• Cable assembly
• Ability to layout work and perform basic math calculations.
• Strong work ethic and detail accuracy
• Good communication skills and ability to work well as part of a team
• Adhere to all safety procedures
• The Assembler will rotate to different areas in production and learn a wide variety of skills and processes.
• Hands-on Training Provided
• Occasional lifting up to 50 lbs

Compensation based on Experience, seeking Entry Level as well as Experienced Candidates. Multiple Shifts Available.

If interested; please stop by our location to complete an application or submit a resume to alwayshiring@paramountstaffing.com

In the Subject line, write: Mobile Mark Assembler