What if I need to return a product?


	Frequently Asked Questions (FAQ) This section of the website is designed to answer questions that come up when people are looking at their RF needs and trying to figure out which antenna will be right for their application. Certain basic concepts like VSWR, bandwidth, gain and directivity, polarization etc are explained briefly. If you have a question that is not answered here, please feel free to call us or to send us your question via the Contact Us page. We will do our best to answer your question, and maybe it will appear on our list to be shared with others! Have a question on how to order our antennas, we also have a section to help you through the sales process.

Ordering Products

Q3) What if I need to return a product?

Our products are generally warranted for 2 years (contact us for a copy of warranty/details). If you need to return Mobile Mark product under warranty, you must receive a return authorization number and approval from Mobile Mark. To do so, simply call us or email us. For warranty items, product will be repaired or replaced. When you return damaged product, the RMA number must be clearly visible on the shipping label. Returns are valid for defective products.

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